"The term ‘span of control’ no longer makes sense. What we are looking for is span of support, wherein managers understand that they are there to help not to control"

WHO IS THE KIT FOR ?

This module is appropriate for anyone in a management or supervisory position, or who spend some of their time helping colleagues with business or personal issues.

WHY WAS THE KIT DEVELOPED ?

Over the past 20 years we have observed a significant evolution in the style required by effective managers. It is no longer sufficient to rely on position power or technical expertise to underpin a controlling management style.

Organisations are now more complex and dynamic. They require managers to adopt a more collaborative management style

Anyone responsible for managing staff will find themselves having to help people to deal with business and personal problems. The ability to counsel and establish a counselling relationship is now a central part of a managers role and creates a management style which is involving, empowering and participative.

OBJECTIVES

By the end of the session participants will :

• Understand and be committed to the importance of counselling skills within their role as a manager.
• Be able to counsel their staff on personal, developmental and day-to-day issues.
• Have practised a range of basic counselling skills.
• Be able to use range of non-directive counselling skills.
• Be able to structure a counselling session.

PROGRAMME OUTLINE

This 125 page module contains everything you need to run a training session on counselling skills of up to 10 hours 30 minutes duration. It also contains additional material designed to consolidate learning through skills practice. The pack contains:

KITS THAT ARE EASY TO RUN

This is tried and tested material that the authors have used in many organisations throughout the world, to help managers and other professionals to develop counselling and support skills.

If you are new to training you will find this module user friendly, with clear, easy to use instructions at every stage.

If you are an experienced trainer, this material will save you hours of preparation time. The flexibility of the package makes it very easy to modify so you can add your own ideas or you favourite activities and exercises.