WHO IS THE KIT FOR ?

Originally developed for sales people and managers, this module has been modified for anyone who deals with difficult interpersonal situations at work. This includes a wide variety of people working at all levels in the organisation.

It can be used as a self contained module or as part of a longer programme on interpersonal skills, change management, sales or people management.

WHY WAS THE KIT DEVELOPED ?

It is our experience that effective people have a high level of confidence, self-esteem and self-awareness. By helping people to become more confident you ensure that they become more effective.

Most people need to deal with difficult and stressful situations at work, which lie at the edge of their comfort zone. This module will help them to confront these situations more powerfully and effectively.

OBJECTIVES

By the end of the session participants will:

• Understand some of the psychological aspects of confidence building and developing high self esteem
• Identify situations which they find difficult and develop strategies for dealing with those situations with confidence
• Understand their own self image and why they behave as they do
• Be able to use the technique of positive affirmation in building their confidence and self esteem
• Be able to use a range of assertiveness skills and techniques

PROGRAMME OUTLINE

This 123 page module contains everything you need to run a basic 6 hours 30 minutes module. The pack contains:

KITS THAT ARE EASY TO RUN

This is tried and tested material that the authors have used throughout the world, in many organisations, to help people confidence and self esteem.

If you are new to training you will find this module user friendly, with clear, easy to use instructions at every stage.

If you are an experienced trainer, this material will save you hours of preparation time. The flexibility of the package makes it very easy to modify so you can add your own ideas or you favourite activities and exercises.

Leadership Skills

Self Awareness and Feedback Coaching and Developing People Motivating People The Manager as Counsellor Building Confidence and Self Esteem Face to Face Communication The Challenge of Change Managing Conflict Time Management.

How the kits work

Kit Index

Experiential Learning